Privacy Policy

Privacy Policy:

Kashmir Basket takes the privacy of your information seriously. The Privacy Policy describes the types of personal information we collect from you through the Kashmir Baskets’ website and mobile application. It describes the purpose for which we collect personal information and the measures we take to protect the security of your data. It informs you about your rights with respect to your personal data.. By visiting this Platform, you are providing your information or availing of any product/service offered on Kashmir Basket, you agree to be bound by the terms and conditions of this Privacy Policy. If you don’t agree please don’t use or access Kashmir Basket.

Please read the Privacy Policy carefully before using any of our products.

Data Collection:

We collect your personal information regarding your identity, location, etc. The information collected by us includes the data provided to us during sign-up or registering like name, DOB, address, telephone, email ID, etc. Some of the information like your shopping behavior, preferences, call data records, device location, voice, and browsing history. Our main goal in doing so is to provide you with a safe, smooth, and customized experience. It allows us to provide services that meet your needs and make your experience safer and easier. You can use Kashmir Basket without telling us who you are or revealing any personal information about yourself but once you give us your personal information, you are no longer anonymous to us. We track your buying behavior, preferences, and other information that you choose to provide on Kashmir Basket. We use this data to do research on our users so that we can better understand and serve them. We also collect your information related to your transactions on the Platform. If you receive an email, or a call from a person claiming to be from Kashmir Basket seeking sensitive personal information like debit/credit card PIN, or net banking password, we request you not to provide such information. We at Kashmir Basket do not at any time connect with you requesting such information. 

Use of Data:

We use personal information to provide the services you request like taking orders, delivering products, processing payments, communicating with you about orders, products and services, and promotional offers. We use your personal information to analyze performance, fix errors, and improve the effectiveness of the Kashmir Basket services. We use your data to recommend features, products, and services that might be of interest to you. We use your information to communicate with you in relation to Kashmir Basket services via phone, e-mail, or chat. We use your personal data to prevent fraud and abuse in order to protect the security of our customers.

Cookies:

We use data collection devices like ‘cookies’ on certain pages of Kashmir Basket to help analyze our web page flow and promote trust and safety.’ Cookies’ are small files placed on your hard drive that assist us in providing our services and they don’t contain any of your personal information. Cookies assist us to provide information that is desired for your interests. Most cookies are session cookies meaning that they are automatically detected from your hard drive at the end of a session. You have a choice to decline or delete our cookies if your browser permits, although in that case you may be required to re-enter your password more frequently during a session.

Sharing of Data:

We may share your personal information internally within Kashmir Basket entities to provide you access to the services and products offered by them. We may share personal information with third parties and this may require us to provide you access to our services and products offered to you, comply with our legal obligations, and prevent, detect, and investigate fraudulent or illegal activities related to our services. We may also disclose personal and sensitive information to government agencies or other authorized law agencies if required to do so by law.

Security Precautions:

We protect your personal information from unauthorized access, loss, or misuse, we adopt good security procedures in line with international standards ISO/IEC 27001:2013 which is recognized as one of the highest information security standards. Whenever you use your account information, we offer the use of a secure server. We use industry standards security measures and keep updating our systems from time to time to protect your personal information against any hacking or virus dissemination. Users will be responsible for ensuring the protection of login and password records for their accounts.

Data Retention:

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. Although we may retain data related to you if there is a legal obligation to retain the data; if we believe it may be necessary to prevent fraud or future abuse; to enable Kashmir Basket to exercise its legal rights or defend against legal claims or for other legitimate purposes.

Your rights:

We take every step to ensure that your personal information that we process is accurate and up to date and if the information that you provide us is inaccurate is erased or rectified. You may access, correct, and update your personal information directly through the functions provided on the Platform. You may delete certain non-necessary information by logging into our website.

Consent:

By visiting Kashmir Basket or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the website in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people then you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. While providing your personal information, you consent to us to contact you via phone, email, or chat for the purposes specified in this Privacy Policy.

Changes to Privacy Policy:

Please check our Privacy Policy frequently for changes. We will update the Privacy Policy to reflect changes to our information practices.

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